We’ve just gone live with the biggest upgrade to our KYC platform so far.
Our journey has come a long way, from paper-based KYC in 2014, to eKYC in 2017, to a revamp in 2021 with penny drop, DigiLocker and eSign. But the market has changed, user expectations have changed, and so we rebuilt the entire KYC experience once again.
The new platform is faster, cleaner and built for today’s regulatory and user needs.
Key improvements:
• Direct DigiLocker integration (no more third-party redirection)
• AI and OCR-based document validation
• NSDL-based PAN name and DOB match
• CVL KRA fetch for auto-document retrieval
• QR-based bank account verification using any UPI app
• Account Aggregator for income proof instead of manual uploads
• Upgraded IPV with liveness check
• Signature quality checks
• Dual-vendor eSign for high availability
This rebuild is more than a technical upgrade ,it’s about giving users a smoother, more reliable first experience with us.